Roots at a Shifted Joint
Established Urbandale neighborhoods have the tree canopy to show for it. A cutting head shears roots back to the pipe wall.
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OUR SERVICES
Cable machine and auger service for Urbandale drains across Polk and Dallas counties. Correct machine for the line, with a camera pass on every main.
OVERVIEW
Urbandale sits at a median build year of about 1992, which puts most of the city on PVC that is now roughly thirty years old. That is old enough for mature landscaping to have found any joint that shifted, and young enough that the pipe itself is usually in good condition. Root cutting and obstruction removal are both regular cable work here.
One local detail worth knowing before you make a call: the sanitary sewer in Urbandale is run by the Urbandale Sanitary Sewer District and the Urbandale-Windsor Heights Sanitary Sewer District rather than by the city itself. Your private lateral out to that system is still yours, and it is the line we camera after every main line augering.
All work is performed in compliance with the 2024 Uniform Plumbing Code as adopted by the State of Iowa.

WHEN A CABLE IS THE RIGHT TOOL
Thirty year old pipe with mature trees over it produces a predictable set of problems.
Established Urbandale neighborhoods have the tree canopy to show for it. A cutting head shears roots back to the pipe wall.
Toys, brushes, and hygiene products, all of which a cable retrieves or breaks where a jetter would push them further along.
A closet auger reaches through the trapway without marking the bowl, and it succeeds where plunging does not.
Tubs and showers build a mat that a drum machine pulls out intact instead of relocating it downstream.
A branch line problem, cleared with a small machine without opening the main line at all.
If a section is cracked or offset, high pressure water is the wrong tool, and we choose a cable deliberately instead.
AUGER AND CABLE SERVICES
Fixture drains, branch lines, and the lateral out to the district main.
The private lateral from your building to the district system, which the property owner maintains.
Thirty years of tree growth over a lateral produces exactly the intrusion a cutting head is built for.
Trapway cleared without scratching porcelain, then a check on the flange and wax seal.
A cable handles light grease. Where the pipe wall is glazed we recommend jetting rather than repeating this call.
Drum machines remove the hair mat whole rather than pushing it into the branch line.
Urbandale offices, clinics, and apartment buildings, with scheduled service where the usage justifies it.
WHY CLOG BUSTERS
Correct machine, correct head, and a recorded camera pass afterward.
Fixture, branch, or main. Cable diameter follows line size, and an undersized cable in a main either misses the blockage or lodges.
Retrieval heads for objects, cutting heads for roots, grease heads where a cable is the only access available.
We pass the blockage several times rather than opening one channel and declaring the line clear.
A recorded pass shows the actual state of the pipe, including whether roots are going to return next season.
Urbandale permits plumbing work through Building Services at 3600 86th Street, with sewer service line permits on the city fee schedule.
FAQ
Still stuck? Call the Des Moines shop at (515) 259-1991.
Not the city directly. The Urbandale Sanitary Sewer District and the Urbandale-Windsor Heights Sanitary Sewer District maintain the public laterals, trunk lines, and interceptors. Your private lateral from the building to that system is still your responsibility.
A cable is for obstructions and roots. A jetter is for coatings, meaning grease, sludge, and mineral scale. We camera the line and tell you which one the pipe actually calls for.
Usually at a joint that has shifted or a fitting that was never fully seated. PVC itself does not weep the way clay does, but any opening is enough once a mature root system is looking for moisture.
Not for routine drain cleaning. Plumbing installation and repair does require one, through Building Services in Community Development at 3600 86th Street, and the city fee schedule lists sewer service line permits specifically.
A mismatched cable or careless handling can. We size the cable to the line, choose the head for the blockage, and camera the result rather than taking it on trust.
Not for augering. We work through an existing cleanout. Excavation only comes up if the camera shows a break or collapse that a cable cannot reach.
Urbandale spans Polk and Dallas. It makes no difference for permitting, because the city issues them regardless of which side your address falls on.
About a five mile run and we operate 24 hours, so same-day is normal and a completely stopped main line is prioritized.
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